PCB软板激光切割机 FPC外型紫光切割机 1. 保证设备到达客户现场的完整 1. Ensure the integrity of the equipment arriving at the customer site 保证设备发货包装符合要求,使物品安全、及时到达客户现场; Ensure the equipment delivery and packaging meet the requirements, so that the goods arrive at the customer site safely and timely; 2. 免费为用户调试、培训 2. Free debugging and training for users 设备到达用户现场后,同时售后人员会到现场负责设备的安装、调试、培训及验收工作。 After the equipment arrives at the user site, after-sales staff will be responsible for the installation, debugging, training and acceptance of the equipment. 设备在调试成功后,会提供给用户一份书面的安装调试单,在用户验收满意后盖章签字。 After the successful debugging of the equipment, the user will be provided with a written installation and debugging bill, which will be sealed and signed after the user is satisfied with the acceptance. 3. 设备使用期间,优质、快捷的售后服务 3. High quality and quick after-sales service during the use of the equipment 为更好地保证设备的正常运行,及时解答用户提出的疑问,帮助用户解决问题,公司总部和各地办事处驻点工程师,负责各地的技术咨询服务。 In order to better ensure the normal operation of the equipment, timely answer users' questions, help users solve problems, the company headquarters and offices in point engineers, responsible for the technical advisory services. 服务中心由专业工程师负责随时为客户免费提供技术咨询与报修服务。 Professional engineers are responsible for providing free technical consultation and repair service for customers. 保证在接到用户故障电话后,确认需要上门维修后,广东省区域内24小时以内赶赴现场,其它地区48小时内赶赴现场。 Ensure that after receiving the fault call from the user and confirming the need for on-site maintenance, we will rush to the site within 24 hours in guangdong province and within 48 hours in other regions. 公司客服中心有24小时的电话服务,由专职的技术支持工程师来受理用户来电,保证用户在使用设备的过程中,及时得到技术上的支援。 The customer service center of the company has a 24-hour telephone service, and a full-time technical support engineer accepts calls from users to ensure that users can get technical support in time during the use of equipment.